Privacy Policy
Privacy Policy
Effective Date: January 05, 2026
Welcome to Rankers Education. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Rankers Education (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website, use our online tuition platform, register as a student, parent, or teacher, or interact with our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you register or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Parent/Guardian Information
- Student Details (Class, Board, Subjects)
- Teacher Qualifications and Experience
- Address (if required)
- Payment Details (processed through secure payment gateways)
B. Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Register students and teachers
- Schedule online classes
- Match students with suitable teachers
- Process payments
- Provide customer support
- Send important updates and notifications
- Improve our website and services
- Conduct teacher verification
- Manage attendance and academic records
- Send promotional offers (you may opt out at any time)
- Prevent fraud and ensure platform security
3. Online Classes and Recordings
To maintain quality and ensure student safety:
- Some online classes may be monitored or recorded.
- Recordings are used for quality assurance, training, dispute resolution, and safety purposes.
- Access to recordings is restricted to authorized Rankers Education personnel.
4. Teacher Verification
Teachers may be required to provide:
- Government-issued Identity Proof
- Educational Certificates
- Experience Documents
- Profile Photograph
- Bank Details (where applicable)
These documents are collected solely for verification and operational purposes.
5. Student Information
We understand the importance of protecting children’s privacy.
Student information is collected only for educational purposes, including:
- Class Scheduling
- Learning Progress
- Assessments
- Parent Communication
- Academic Reports
Parents or legal guardians are responsible for providing consent when required.
6. Payment Information
Payments are processed through secure third-party payment gateways.
Rankers Education does not store your complete debit card, credit card, or banking credentials on its servers.
Payment processors maintain their own privacy and security policies.
7. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
8. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
- Verified teachers assigned to students
- Payment service providers
- Technology service providers
- Government authorities when legally required
- Legal advisors during dispute resolution
All service providers are required to maintain confidentiality.
9. Data Security
We implement reasonable administrative, technical, and organizational security measures to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
10. Data Retention
We retain personal information only as long as necessary to:
- Provide educational services
- Maintain academic records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your information
- Withdraw consent (where applicable)
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing any personal information.
13. Children’s Privacy
Rankers Education provides educational services to school students.
Personal information relating to minors is handled with appropriate care and is collected only for educational purposes and with parental or guardian involvement where applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
The revised version will be posted on this page with the updated Effective Date.
Continued use of our website and services after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Rankers Education
๐ง General Enquiries: learn@rankerseducation.com
๐ง Support: support@rankerseducation.com
We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Consent
By using the Rankers Education website, registering for our services, or participating in our online learning platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.